PREAMBLE
PLEASE READ CAREFULLY THE PRESENT GENERAL TERMS AND CONDITIONS OF SALE WHICH GOVERN ANY VISIT TO THE SITE AND ANY PLACING OF ORDERS ON THE SITE (HEREAFTER THE "SITE").
You may save and print these GTC using the standard functions of your browser or computer.
Article 1. Parties
These GTC apply between :
The company Leslie Sulman - Editor of the website www.lesliesulman.com (Director of publication : Leslie Sulman)
Address: 45 rue de Courcelles - 75008 Paris - FRANCE
Telephone: 01.44.09.99.14 - e-mail: care@lesliesulman.com
Registered with the RCS of Paris: 527 755 474
Hosting : OVH ( SAS au capital de 10 000 000 €)
Head office: 2 rue Kellermann - 59100 Roubaix - France.
Hereinafter "LS".
And
Any natural person visiting or placing an order on the site.
Hereinafter referred to as "you", the "Customer" or the "Customer".
Article 2. Subject
The purpose of these Terms and Conditions of Sale is to define (i) the conditions of use and browsing on the Site and (ii) the terms and conditions of Orders between LS and the Internet User (including ordering, payment and delivery).
Article 3. Definitions
"Parties" means LS and/or the Customer.
"Order" means any purchase made by a Customer on the Site.
"Product" means any item offered for sale on the Site.
Article 4. Conclusion of the contract
4.1 Browsing on the Site implies acceptance of these GTC.
4.2 The creation of an account implies express adherence to the GTC. These GCS may be subject to change, the applicable conditions are those in force on the Site on the date of placing the Internet User's Order.
You will be led to expressly accept the present Terms and Conditions of Sale in order to validate the creation of your account by ticking the box "I have read and accept the Terms and Conditions of Sale" then by validating your Order by ticking the box "I confirm my acceptance".
You acknowledge that this "double-click" constitutes acceptance by you of these Terms and Conditions of Sale (see also Article 6 Registration).
4.3 The Internet User declares :
* have the capacity to conclude the present contract, i.e. to be of legal age and not be under guardianship or curatorship,
* not to purchase products offered on the Site with a view to reselling them.
The Site is considered a site open to the public and is not intended for use by children. Children accessing the Site must obtain permission and assistance from a parent or guardian to use the Site. By identifying yourself or placing an order on the Site, you acknowledge that you are over the age of majority according to the laws applicable in your country of residence or that you have obtained the authorization of your legal representatives. By using the Site, you represent and warrant that (a) all information provided in online forms is true and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Site does not violate any applicable law or regulation in the country from which you access the Site.
Article 5. Modification of the GTC
We reserve the right at any time and at our sole discretion to change, amend, supplement or delete individual provisions of the GTC. It is up to you to regularly consult these GTC in order to be aware of any changes made to them. We will notify you of any changes to these T&Cs by posting them on the Site. In the event of significant changes to these GTC, you will be informed by any means we consider appropriate (e.g. e-mail or pop-up window).
The use of this Site after the publication of changes to the GTC constitutes acceptance of these changes. If you do not agree to these T&Cs and/or any changes to them, you should not use our Site and, if applicable, you should request deactivation of your account.
Each Order shall be subject to the GTC then in force.
Article 6. Registration
In order to be able to purchase a Product, you must first create your account on our Site, or declare yourself as a "guest" user.
You will then be asked to fill out a collection form with your name, delivery and billing addresses, phone number, email address. You undertake to provide correct and up-to-date information. The information required for the creation of your account is indicated by an asterisk (see Article 20 "Personal data" for more details on the processing of your personal data by the Site).
When creating an account, you will also have to choose a login and a password that will allow you to identify yourself and to navigate on the Site.
Article 7. Security and confidentiality of identifiers and passwords
Your username and password are strictly personal. You must not communicate them to third parties. It is your responsibility to ensure the confidentiality of your password and user name and to restrict access to this information. You agree to be held personally responsible for all activities that occur under your username and password.
If you suspect that someone else is using your account, you agree to immediately notify LS by sending an email to contact@lesliesulman.com. You agree not to use another member's account or login and password.
Article 8. Deactivation of your account
At any time, you can deactivate your account by sending an email to contact@lesliesulman.com.
Within fifteen (15) days of receiving your deactivation request, LS will verify that the deactivation conditions are met and will deactivate your account and/or contact you if necessary.
Article 9. Compliance with the GTC
By using the Site, you agree to be legally bound by and comply with the T&Cs in the same manner as if you had signed a contract. If at any time you fail to comply with Articles 14 and 21 of these T&Cs, we reserve the right, where appropriate, to automatically and automatically deactivate your user account and/or block your access to the Site (in whole or in part) upon reasonable notice.
However, in the event of a serious breach of Article 4, 11.4, 11.7 or 11.8 of these Terms and Conditions, unless otherwise specified, you acknowledge that we may immediately and without notice terminate your access to or use of the Site by deactivating or deleting your user account and the related information and files contained in your user account and/or prohibit any further access to such information and/or files and to our Site. Furthermore, you acknowledge that we shall not be liable to you or to third parties for any damages that may result from the termination or blocking of your access to or use of our Site as a result of your failure to comply with the above provisions.
Article 10. Ordering on LS
10.1 Date of formation and date of execution of contracts
Any sales contract is deemed to have been concluded between the Parties on the date the e-mail confirming the Order is sent by LS.
Notwithstanding the foregoing, if LS has asked the Customer to provide proof of identity, the contract shall only be deemed to have been concluded upon receipt of the final confirmation e-mail of the Order sent by LS.
The sales contract is considered executed as of the dispatch by any means of the Product by LS.
10.2 Contract documents and evidence
LS will keep copies of Orders and invoices issued by LS in a reliable and durable electronic format. These copies are faithful and durable copies within the meaning of Article 1348 of the Civil Code.
10.3 Right of withdrawal
In accordance with the provisions of the law you have a right of withdrawal for a period of fourteen (14) clear days from the date of receipt of his order.
All items must be returned in new, undamaged original packaging, accompanied by any accessories, instructions for use and other documentation. Items returned incomplete, damaged, deteriorated, soiled or in any other condition that would reasonably suggest that they have been used or worn, will not be refunded or exchanged and will be returned to him.
The customizable and custom-made items are not refundable and do not allow to activate the right of withdrawal. These are, for example, customizable shopping bags with messages, or any shopping bags made on demand that were not in stock at the time of the order.
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to the supply of goods made to the consumer's specifications or clearly personalised.
The cost of returning the item will then be borne by the customer. It will be up to the customer to take care of the proof of this return, which supposes that the articles will have to be returned by registered mail, or by any other means giving certain date, the expenses and risks of return remaining the responsibility of the customer.
Refunds will be made within thirty (30) days of receipt of the returned items and will only apply to the returned items and not to the delivery charges invoiced for sending your order.
The refund of the sums paid for the returned item(s) will be made, according to the method of payment of the items on his Paypal account.
In application of article L.121-21-4 of the Consumer Code, additional costs paid by the customer and related to the choice of a specific delivery method will not be reimbursed.
Moreover, in the case of a gift, the right of withdrawal remains to the exclusive benefit of the customer and can in no case be exercised by the recipient of the gift.
In order to exercise your right of withdrawal, you must (i) send an e-mail to the following address leslie@lesliesulman.com and (ii) send a registered letter with acknowledgement of receipt to the following postal address Leslie Sulman - Service Clients - 45 rue ded courcelles - 75008 Paris.
LS will reimburse you the amount charged within thirty (30) days of receipt of your withdrawal request and you must return the Product at your expense within the same thirty (30) day period.
10.4 Exchange
The LS company wishes to offer its customers the possibility of exchanging the items delivered under the conditions described below.
The customer may, at his or her option, within fourteen (14) days of the date of delivery proceed with the exchange at a distance. The customer may call Customer Service and (i) request a return form for the item(s) he/she wishes to exchange, or (ii) return the items delivered in their original packaging, complete (boxes, accessories, protections, labels, booklets, etc.) and accompanied by the return form and a copy of the invoice, to the following address Leslie SULMAN - Service Retour - 45 rue de Courcelles - 75008 Paris. Any new delivery can only be made once the company LS has received the items returned by the customer.
Items returned incomplete, spoiled, damaged, deteriorated, soiled or in any other condition that would reasonably suggest that they have been used or worn, will not be exchangeable and will be returned by post in the case of a remote exchange.
Custom-made items (tote bags with a message and those made to order, personalised belts) do not benefit from the possibility of an exchange.
In case of exchange of items, the initial sale will be resolved. The payment of the new sale will be made by compensation with the amount of the previous sale, it being understood that any overpayment will be the subject of a credit note for any price difference exceeding 75€, either a re-credit on the customer's bank card or on the customer's bank account, provided that the latter resumes contact with Customer Service for any remote exchange.
It is specified that in the case of a gift, the option of exchange may be exercised by the recipient of the gift, it being understood that in the context of a remote exchange via the Customer Service department of the company LS, no reimbursement may be made to the recipient of the gift in the event of a price difference.
In case of exchange of items via Customer Service, the new sale will be subject to these Terms and Conditions of Sale.
Within the framework of the commercial exchange policy proposed under this article, LS reserves the right to refuse an exchange beyond two (2) successive requests. Furthermore, the delivery costs paid by the customer will not be reimbursed.
Article 12. Sale
12.1 Purchase of Product
You can buy the products offered for sale in the areas of the site.
12.2 Delivery times and costs
We deliver all over the world.
Delivery costs vary depending on the destination and the weight of the package. These delivery costs are indicated during the validation of your Order.
Article 13. Methods of payment
LS offers its Customers the following means of payment:
* Paypal : Possibility to pay by credit card without opening a paypal account.
Paypal (Europe) S.à.r.l. et Cie, is a Luxembourg limited partnership limited by shares, registered with the R.C.S of Luxembourg under the number B118349, whose registered office is located at 22-24, Boulevard Royal - L-2449 Luxembourg. For all information, the Client may consult the following website: https://www.paypal.com.
Article 14. Waiting list
In the event that a Product for sale is not in stock, you can register on the waiting list provided for this purpose. LS will send you an e-mail as soon as the Product is available again.
Article 15. Personal data and cookies
15.1 Personal data
Personal data includes all information concerning you as a natural person that you have communicated when you identify yourself on the Site or when you use the Site and which allows you to be identified.
LS collects and processes the personal data you provide for the following purposes only: the creation and management of your account, the management of your Orders and/or, if you have expressly accepted it, the sending of the Newsletter, and/or promotional offers, and/or commercial offers by e-mail.
Mandatory information is marked with an asterisk (*) on the collection forms present on the Site. If you do not provide this mandatory information, we will not be able to create and/or manage your account and your Orders.
Certain data may be transmitted to third party service providers in the context of the fight against bank fraud or to secure payment.
15.2 Cookies
LS uses cookies. A cookie is a computer file stored on the hard disk of the user's computer. Its purpose is to indicate a previous visit by the Internet user to the www.lesliesulman.com website.
A cookie may enable us to identify you personally, in particular through your session identifier; it also records information about your browsing on the Site that can be directly read by the servers used by LS during your subsequent visits and requests on the Site.
LS uses cookies for this purpose:
* to anonymously analyze your browsing habits on the Site in order to enable us to offer you the best possible service;
* to identify yourself after logging into your account
You can set up the management of cookies on your computer's hard drive using the options of your Internet browser (on Internet Explorer, "Tools" tab, "Internet Options", "Privacy" section, on Firefox "Tools" and click on Options... then go to "Privacy" and choose the "Cookies" tab). By modifying these parameters, you can thus decide to accept all cookies, to be warned when a cookie is activated or to reject all cookies. You can also regularly destroy the cookies stored on your hard drive.
If you choose to refuse all cookies, you will not be able to browse the www.lesliesulman.com website.
15.3 Right of access, rectification and deletion
In accordance with the provisions of Articles 39 and 40 of Law No. 78-17 of 6 January 1978 relating to computers, files and freedoms, the processing of personal information collected on the Site has been declared to the Commission Nationale de l'Informatique et des Libertés. You have the right to access, modify, rectify and delete data concerning you. To exercise this right, you must send an e-mail to the following address: contact@lesliesulman.com or a letter to the following postal address: 5 rue des dardanelles - 75017 Paris.
Article 16. License to use the Site and intellectual property
Unless otherwise provided, we grant you a non-exclusive, non-transferable and limited right to use and view the Site and the various documents it contains. This right is granted for personal and non-commercial use, and on condition that you comply with all the provisions of these Terms and Conditions. You acknowledge that the Site contains information, software, photographs, videos, text, graphics, music, sounds, questions, creative suggestions, messages, comments, feedback, ideas, notes, drawings, articles and other types of documents (hereinafter, collectively, the "Content") that are protected by copyright, database right, trademark right and/or any other property right.
You acknowledge that these rights are valid and protected in all their forms and on all existing or future media.
We also own the copyright in the layout of the Site, the selection, coordination, arrangement and improvement of this Content.
You are strictly prohibited from modifying, publishing, transmitting, distributing, performing, participating in the transfer or sale, creating derivative works or otherwise exploiting the Content, in whole or in part. Downloading the Content does not give you any ownership rights in such Content. Modification of the Content or use of the Content for any other purpose, including, without limitation, use of the Content in print or on any other website or networked computer environment, is strictly prohibited without our prior written consent.
Article 17. Links
These Terms and Conditions apply only to the Site.
We may provide links to other websites.
You acknowledge and agree that we are not responsible for the availability of such sites and do not participate in the selection or validation of the content, advertising, products or other materials or resources on (or available from) such websites and that we cannot be held responsible for them.
You therefore acknowledge and agree that we are not responsible or liable for any loss or damage, direct or indirect, arising out of or in connection with your use of or reliance on any content, advertisements, products or other resources available on other websites (regardless of whether there is a direct or indirect link to such content, advertisements, products or other resources).
Article 18. Exclusions of guarantees
LS does not warrant that the Site will operate without interruption or that it will be free of errors, viruses or other harmful components.
However, we make reasonable efforts to secure the Site and implement adequate security and protection measures. You should back up the data stored on your computer and make regular back-up copies.
We provide no guarantee as to the accuracy, truthfulness or reliability of the information contained on the Site.
Article 19. Limitation of liability
The Products offered on the Site are described and presented as accurately as possible. However, minor variations, such as colors, for example, in the representation of the Products shall not engage the responsibility of LS and shall not affect the validity of the Sales Order.
LS is not responsible for delays in delivery by its service providers.
Each Party shall be liable for duly proven direct damage resulting from a failure on its part to fulfil its obligations hereunder.
We decline all responsibility in case of indirect damage, including in particular loss of profit, loss of customers, loss of data or other intangible losses resulting from the use of the Site and/or any content of the Site.
Article 20: Entirety
If any provision of the GTC should be unlawful, void or unenforceable for any reason whatsoever, that provision shall be deemed to be independent of the other provisions of these GTC and shall not affect the validity and enforceability of the remaining provisions.
Article 21. Applicable law and attribution of jurisdiction
These GTC shall be governed and interpreted in accordance with French law. Any action arising or resulting from your use of the Site, your Orders or these GCS shall be brought before the competent French courts.
The T&Cs were updated on 23 September 2021